Teachers: Research Practice / Talk 研究/実践についての話し合い 25 minutes / 25分
The Effects of Role Conflict and Role Ambiguity on Eikaiwa Teachers
Eikaiwa teachers experience workplace issues that can be understood as role conflict and role ambiguity. Role conflict refers to the dueling pressures between roles that can cause poor results or the incompleteness of one or both roles. Role ambiguity refers to the lack of clarity of a role, which may result in the role not being performed appropriately. Both role conflict and role ambiguity have been found to be predictors of symptoms of burnout. In this study, Eikaiwa teachers were interviewed to examine if role conflict and role ambiguity were present and how symptoms of burnout were connected to these experiences. The results showed that workplace issues, such as lesson preparation versus the amount of time they had during their working hours to plan the lessons, led to teachers experiencing role conflict. An example of role ambiguity included little to no training that participants received. This in turn left them with little understanding on how to perform their responsibilities in the school. Results also showed that these examples did lead to participants experiencing symptoms of burnout. Results of this study may be useful for teacher development in terms of initiating change and taking action to create a better working environment.